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Original topic:

Screen Goes Black For a Second Or So At Random When Using HDMI4

(Topic created on: 20-07-2022 08:49 AM)
Dave2112
Apprentice
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TV

I've got a Samsung QE55Q90TATXXU. 

I have my PC connected to HDMI4, as I like to use Film Maker mode when watching movies.

The screen goes black for a second or so at random. Sometimes when I switch to this input, the screen randomly goes black several times then stops and then sometimes it doesn't? Also, the period of screen blackness is getting slightly longer, it was just less than a second at first. 

If I plug the PC into HDMI1, then this issue does NOT occur at all.

Any suggestions?

The software version is 

T-NKMDEUC-2200.9, B0052210/A70902,BT - S

1 Solution


Accepted Solutions
Solution
Dave2112
Apprentice
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TV

Fixed, Fixed.  Samsung remotely connected to the TV and  did a load of background stuff. I then did a factory reset and changed the cable. It NOW works

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4 REPLIES 4
Middletr
First Poster
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TV

Also having the same issue using the hdmi 4 (game mode) with xbox series s on my qn90a. Sorry I can't help, hopefully we can get an answer soon!

Middletr
First Poster
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TV

I actually found a solution for the xbox/qn90a which may work for you. I had to use a better, 8k ultra high speed hdmi and then it worked. Hope this helps

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Dave2112
Apprentice
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TV

The TV Did a software update to version 2303. I started using HDMI4 yesterday and the issue is NOT fixed

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Solution
Dave2112
Apprentice
Options
TV

Fixed, Fixed.  Samsung remotely connected to the TV and  did a load of background stuff. I then did a factory reset and changed the cable. It NOW works

0 Likes