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Original topic:

SAMSUNG UE40D6000 WEB FEATURES NOT WORKING ANYMORE

(Topic created on: 03/01/21 12:19)
DimiD
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Hi, i bought Samsung tv UE40D6000 with 3D feature back in 2011.  All was enjoyable the first few years - youtube , facebook , browser , pair my smartphone screen instantly , smart hub videos and etc. But since few years all that features not available anymore , just gone ! Can you tell me what can i do ? I try all possible ways as far as i know .. trough wifi trough hard wire simply connect with internet but looks like software issue

thank you in advance

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PhoneHelperUK
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I think that Samsung are now restricting some services on the older TVs to make server space for their newer TVs to operate on. I experienced some of the same issues as well. It's a shame they are doing it but I think that that's just the reason now. :smiling-face:

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PhoneHelperUK
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I think that Samsung are now restricting some services on the older TVs to make server space for their newer TVs to operate on. I experienced some of the same issues as well. It's a shame they are doing it but I think that that's just the reason now. :smiling-face:

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DimiD
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Ah, i see ! Yes is a shame actually that they do.. so i need to buy a new one ?

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PhoneHelperUK
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Not too sure... I get that it's not ideal to have to buy a new TV - if you want to, just to be sure, you could go into a live chat with a Samsung Employee? It's a option on the blue button, homepage of Samsung Members. Of course, it's your decision; but it might just be worth asking Samsung before you do, just because they don't monitor this platform. Have a good evening!
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