04-11-2023 09:52 AM
Hello,
I have a problem where after turning on the tv, for about 10 minutes it won't connect to SmartThings. How can I fix this issue? Thanks.
Solved! Go to Solution.
04-11-2023 03:56 PM
In addition to being connected to the same wireless Network, devices need to be logged into the Same samsung Account to pair. Assuming Tv is compatible (any set from 2017 onwards certainly should be) https://www.samsung.com / Smart Things compatibility
Ensure that tv and phone have the latest updates, in the event of issues rebooting both Devices may solve the problem.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
04-11-2023 10:16 AM
04-11-2023 10:57 AM
04-11-2023 03:56 PM
In addition to being connected to the same wireless Network, devices need to be logged into the Same samsung Account to pair. Assuming Tv is compatible (any set from 2017 onwards certainly should be) https://www.samsung.com / Smart Things compatibility
Ensure that tv and phone have the latest updates, in the event of issues rebooting both Devices may solve the problem.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
04-11-2023 05:18 PM
Seems that wifi did the job. Works as soon as I power on the TV.