Samsung smart tv

[jen71]

hi when I use the channel up button it works but displays the wrong channel on the screen so eg channel 2 says channel 3 etc

[jen71]

ps I have a smart tv

[Gurky]

Have you tried a retune?

[jen71]

yh I have also a reboot a factory reset

[Gurky]

Hmm odd, like it since new or a new recent issue? Model?

[jen71]

it's brand new brought it last month it's not a massive problem I can use the guide or just put in the numbers of channels

[Gurky]

It's a odd one, maybe a software update in the future may fix it

[jen71]

ok thanks I'll check

[jen71]

I'm doing a update now and I've found remote support that's updating to thank you so much