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Samsung 7 series TV error - only displays number 7 and remote won’t work

(Topic created on: 4 weeks ago)
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JJA2
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I have a Samsung series 7 tv that’s a few years old now. Recently I went to turn it on and the number 7 kept entering by itself. The remote won’t work to change the screen, and I even put in new batteries. I’ve tried unplugging and plugging back in. No luck. Anyone else have this issue?

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