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Samsung 55q7fn replacement screen issue

(Topic created on: 20-10-2020 02:47 PM)
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Mack1981
First Poster
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Just thought I'd post my issue on the forums here and maybe get some advice. Recently had my panel replaced on my TV because it was faulty. Have a 5 year warranty directly from Samsung so they agreed to replace the screen which they did.

 

At first glance the screen seemed fine but as I've been watching more varied content an issue has come to light. It seems right in the centre of the screen it has terrible grey uniformity. The first time I noticed it was on the xbox one settings menu which is a dark grey. Since then I've used a few grey uniformity tests and it looks really bad. I can even see it on real content if the scene is dark and has dull colours.

 

The original panel that was replaced was really good in terms of uniformity, the only issue was the fault which appeared being a line of pixels running across the screen a couple of inches from the bottom. 

 

My question is do you reckon this is acceptable or should I be on to samsung again about this? Any advice would be helpful thanks

 

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4 REPLIES 4
Gavinh
Helping Hand
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you're probably best sending these photos to samsung their is clearly still a issue with this. it should not have any problems after being fitted with a new screen.
Mack1981
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Was going to but was just seeing what people thought of the screen before I did, cheers

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Ziddy
Helping Hand
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Send it back
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Mack1981
First Poster
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Just an update to this post really. Did get another screen replacement,  unfortunately after using it for a little while the new screen is probably worse. Think I'll be contacting Samsung again.

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