S95C screen saver Continue Watching option doesn't respond

ravetroll · ‎27-05-2024

I have a S95C which I use for a computer monitor. Occasionaly the screen saver turns on and asks me if I want to 'Continue Watching' . When I first got the TV i just pressed the middle round button on the remote and it continued. That button now does not let me click the option to continue watching while the countdown starts to auto-shutdown. To keep the picture on screen, I must press the home button on the remote which then shows my menu with the HDMI screen in the little inset. Then clicking the middle round button brings back my screen. I suspect this is caused by a software upgrade on the tv as the button does work, just not in the way I would expect. Has anyone else experienced this?

Obsydian · ‎27-05-2024

Wow, hard-core a S95C for gaming 👏

It's usually the auto off, not sure you can turn it off as mine is set off but still gives a saver warning.

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ravetroll · ‎04-06-2024

Hehe, yes it is for gaming and is amazing, but also for work, huge spreadsheets and comparing documents side by side is a massive productivity boost.

I don't think the auto-off can be turned off, but I am not so concerned by its appearance from time to time, it is more that I cannot easily dismiss it with the remote like I used to be able to. It seems as if a software update has removed the ability to press the "Continue Watching" button with the remote which is annoying and clearly not how it is supposed to work. How can I get Samsung to look into this?

Theev90 · ‎05-07-2024

Having the same issue with my S90C. Not able to click the "continue watching" button on the prompt that appears.

vitorvieira · ‎15-08-2024

I have the same issue.

When is Samsung going to provide a fix for this??

Members_21VwDCP · ‎09-10-2024

Same issue on QN90C

vitorvieira · ‎10-10-2024

Hi all,

I have a Samsung soundbar and I found the "Ok" button (central round button, like the TV's) on the soundbar's remote will close the message.

Very annoying to have to keep the second remote around just for this purpose.

Hope this helps someone else.

Best regards,

Vitor