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Red light blinking problem

(Topic created on: 12-06-2020 03:24 AM)
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Trademarc8000
Student
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so my Samsung TV red light is blinking and basically the TV turns on for like five seconds then turns right back off any suggestions? Model # is un55ju6700fxza

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7 REPLIES 7
CarloL
Hotshot
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Good morning @Trademarc8000! Does this happen continuously or randomly? Please also power cycle your TV: unplug your TV from the wall socket > Wait 30 seconds, then plug your TV back in > Using your remote, turn your TV on. Further steps are also changing the socket your TV is plugged in to see if the same issue occurs as well as replacing the batteries of your remote. 

Trademarc8000
Student
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So quick update im noticing its happening in certain outlets or when plug the tv to a surge protector.
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Trademarc8000
Student
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Basically it works on certain wall sockets.
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CarloL
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Oh right, are you using any extension lead or is the TV directly plugged into the wall socket/s?  

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Trademarc8000
Student
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Extension lead.

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CarloL
Hotshot
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Please plug the power cable of the TV directly to the wall socket or try using a different extension lead or another power cable; by the sound of it the issue may be with how the power goes to the TV instead of the TV itself. You can also get in touch with the TV and AV specialists via Live Chat for further technical support. 

Annoyed Customer
First Poster
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N3500 Here.

Dear Samsung,

Please provide an option to turn off this red light entirely. The blinking is obnoxious.

No, there is nothing wrong with my power source. No, it is not connected to a power strip. Yes, I have tried other devices and cords and outlets. I have gone as far as replacing the TV itself. Yes the problem still persists. We've talked about it on the phone for hours...

In my case, this is 100% caused by the devices I have plugged into the TV. In this instance it's a Sonos Beam and Intel NUC. I unplug the devices, the light stops flashing. 

Samsung's Anynet+ does not work with most common devices. At least not properly. But it sure loves to flash that annoying red light for no reason. 

Yours truly,

Annoyed Customer

 

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