22-05-2024
02:10 PM
- last edited
23-05-2024
10:28 AM
by
AntS
when watching recordings from my sly q mini box I randomly experiance the picture freezing and/or loss of sound.
23-05-2024 01:13 AM
@Members_Ib7furo Think this is more of a Skyq issue. Try rebooting the main sky q Box (via unplugging) wait at least 30 seconds before reconnecting. Once it is back up and running reboot the Mini following the same procedure. If problems persist try a Network Reset on the Mini.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.