Hi all,
Ever since my purchase of a Q95T 65 inch 2020 model, I've been noticing something wrong with the screen that was specifically demo'd to be functional at the retailer on the same model. While it's a great TV, I noticed a lot of glow around bright objects. I've seen on these forums that this is no strange problem to many people, but in particular in the game mode in relation to local dimming. However, I have this glow problem in many other parts (the Netflix and YouTube app and also normal TV HDMI input).
This is the image I have been getting, and this is with a low exposure photo so for the eye it's even worse:
The image at the store with normal exposure photo:
My first thought was that something was wrong with the screen and that it needed repairing. Both repairmen who came by said that the screen was functional, especially after messing with some settings.
So I started doing the same, but I came to find that the results were very inconsistent.
Long story short, after weeks of testing, I've come to realize that the problem is that local dimming is not adjusting in some cases after booting up. It's hard to find the reason for this, as it's not after every reboot and I'm not sure if I should be in specific apps when turning off the TV, but the effect is very clear now.
Last night I did not have the glow when watching YouTube/Netflix, this morning I boot it up:
- Screen mode is on dynamic
- Eco-solution/intelligent mode for brightness adjustment is off
- Brightness is on 30, contrast on 30
- Local dimming is on STANDARD
So that gives the glow.
However, then going into the settings, I set Local Dimming to High and back to Standard immediately, which makes the image like this:
This has made me realize that the TV is not applying the Standard Local Dimming properly without being prompted/reset to do so.
Is this a known problem, and if so, how do I get rid of this? Does anyone else have this? It's not preferred to have to go into settings every time I boot up the TV or want to watch something to get the proper QLED black I paid so much for.
Kind regards!
I managed to record a very simple example of this case here, where you can see me "reset" the local dimming to get the desired result:
Does anyone have this same problem, or know why this might be happening?
