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Q85R Dolby Atmos not working on Netflix and Amazon Prime Video

(Topic created on: 03-06-2020 06:27 PM)
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Roggster
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Only getting Dolby digital+
I bought the set a couple of months ago. Initial Atmos wouldn't work on these apps. Then it suddenly started working (when I hadnt changed any settings on the TV that I could figure out). A week later it stopped again - no setting  so can think of changed again. 
I can't work out if it is a Samsung issue, or a Netflix issue.

what I can say is the I get Atmos on both those apps on my Apple TV 4K connected to my av receiver (which leads me to think it's the tv)
anyone got any advice on this?

 

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