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Q80T/Q90T Game Motion Plus with HDR bug/issue

(Topic created on: 25-10-2020 12:21 PM)
4817 Views
daparky
Pathfinder
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There is an issue with game motion plus and HDR games which is when ghosting occurs, you know the purple, green inverse ghosting

 

Playing a non HDR game or turning HDR off in the game eliminates this issue so it would be good if you could do both game motion plus and HDR.

 

Here are some examples:-

 

https://www.youtube.com/watch?v=8Yvskef2h3k

https://www.youtube.com/watch?v=zkdn-VuVshw

https://www.youtube.com/watch?v=MT_Jmfw5L2U

https://www.youtube.com/watch?v=A-Dm7uCIa8g

 

If any moderators can forward this to relevant persons that to see if this is fixable via firmware that would be great.

 

@AntS

@ChrisM 

13 REPLIES 13
lmpcardoso
Pioneer
Options

Hello all,

This morning I was playing a bit and made 2 videos showing the purple/green ghosting on my 55 Q80T.

Its about time to samsung fix this issues...

I'm trying to have a replacement with samsung support but they don' t have a conclusion yet.

You can see the videos here:

https://youtu.be/x0xVdVB2UD0

https://youtu.be/E4EUcDV5x2A

We need to keep showing samsung evidences of the problem, this is not our imagination, they are selling top products with faults, and they must fix this.

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portuguese83
Explorer
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Tech came today and replaced panel and motherboard....still have purple ghosting, not as bad as b4 but still is noticable. How much money is Samsung gonna loose b4 they actually admit that this is a problem

lmpcardoso
Pioneer
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Today tech come and replaced the motherboard with no results. Purple ghosting still very noticeable. 
Next step is to replace the panel. If even with the panel exchange does not solve the problem, what they will do? New tv? Money back?

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Rauttis
Explorer
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Another quick example of green inverse ghosting:

https://www.youtube.com/watch?v=eqj_bPcqScA

 

His gray shirt is detailed enough that any slight movement causes large portions of it to turn green. I think this issue has actually gotten much worse on my set with the latest firmware, it's now at the point where it's impossible to ignore even when you don't actively try to look for it. Hard to ignore a gray shirt turning green with any slight movement.

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