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Q800 soundbar

(Topic created on: 29-11-2024 10:11 AM)
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Sargan
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I have S95 and Q800

I read on forum that you can manage Q800 from Samsung App

if I log into App it provides me with remote for TV …. Can’t find anything to do with/control the Q800.

I saw a screen shot someone had that showed a graphic equaliser style settings for Q800

Can anybody advise how I can get that interface ?

1 Solution


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Solution
Sargan
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Update - 

The answer to my question is to use SmartThings App

My problem was the Q800B soundbar was not accessible via the App ......it showed it, but when following instructions I could not add it.  (Automatic, Registration & manual)
I spent some time on-line with Samsung support, and eventually, they gave a sequence to rest the Q800B

This is different to a power cycle ...

Steps are - With the Soundbar on, press the (-  and +Volume) buttons on the body at the same time for at least 5 seconds. “INIT” appears on the display and then the Soundbar is initialized.    It shuts down, you then reboot

Once I did this it automatically appeared on the phone and I could complete the setup.

Put the details above in case it helps someone else.

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2 REPLIES 2
Sargan
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Instructions say add to SmartThings App ....  I have the Samsung App installed & working to my S985 TV but is does not show or seem able to have Q8-00b added

....Screenshot_20241204_102450_One UI Home.jpg

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Solution
Sargan
Pioneer
Options

Update - 

The answer to my question is to use SmartThings App

My problem was the Q800B soundbar was not accessible via the App ......it showed it, but when following instructions I could not add it.  (Automatic, Registration & manual)
I spent some time on-line with Samsung support, and eventually, they gave a sequence to rest the Q800B

This is different to a power cycle ...

Steps are - With the Soundbar on, press the (-  and +Volume) buttons on the body at the same time for at least 5 seconds. “INIT” appears on the display and then the Soundbar is initialized.    It shuts down, you then reboot

Once I did this it automatically appeared on the phone and I could complete the setup.

Put the details above in case it helps someone else.