29-11-2024 10:11 AM
I have S95 and Q800
I read on forum that you can manage Q800 from Samsung App
if I log into App it provides me with remote for TV …. Can’t find anything to do with/control the Q800.
I saw a screen shot someone had that showed a graphic equaliser style settings for Q800
Can anybody advise how I can get that interface ?
Solved! Go to Solution.
10-12-2024 11:09 AM - last edited 10-12-2024 11:10 AM
Update -
The answer to my question is to use SmartThings App
My problem was the Q800B soundbar was not accessible via the App ......it showed it, but when following instructions I could not add it. (Automatic, Registration & manual)
I spent some time on-line with Samsung support, and eventually, they gave a sequence to rest the Q800B
This is different to a power cycle ...
Steps are - With the Soundbar on, press the (- and +Volume) buttons on the body at the same time for at least 5 seconds. “INIT” appears on the display and then the Soundbar is initialized. It shuts down, you then reboot
Once I did this it automatically appeared on the phone and I could complete the setup.
Put the details above in case it helps someone else.
04-12-2024 10:27 AM
Instructions say add to SmartThings App .... I have the Samsung App installed & working to my S985 TV but is does not show or seem able to have Q8-00b added
....
10-12-2024 11:09 AM - last edited 10-12-2024 11:10 AM
Update -
The answer to my question is to use SmartThings App
My problem was the Q800B soundbar was not accessible via the App ......it showed it, but when following instructions I could not add it. (Automatic, Registration & manual)
I spent some time on-line with Samsung support, and eventually, they gave a sequence to rest the Q800B
This is different to a power cycle ...
Steps are - With the Soundbar on, press the (- and +Volume) buttons on the body at the same time for at least 5 seconds. “INIT” appears on the display and then the Soundbar is initialized. It shuts down, you then reboot
Once I did this it automatically appeared on the phone and I could complete the setup.
Put the details above in case it helps someone else.