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Problem with the remote

(Topic created on: 09-03-2024 03:39 AM)
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Irene_41
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I have an issue with the Samsung remote

The remote keeps flickering in red and sometimes its struggled to switch on but works fine after but today morning it switched on and didnt work 

 

Please help me out here

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4 REPLIES 4
Irene_41
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This is the type of remote

Screenshot_20240309-090251_Google.jpg

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JAMES4578
Samsung Members Star ★★
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Hi @Irene_41  A blinking red light tends to indicate low Batteries or unpairing from the  Remote.  If not the batteries try   pressing  the Return and play/Pause Buttons simultaneously for  more than 3 seconds to reset and display pairing window, also check there is no obstruction.

Some additional guidance here https://www.samsung.com/latin_en/support/tv-audio-video/how-to-troubleshoot-a-remote-control-that-is... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Patc2
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What model tv do you have?

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Patc2
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I have a CU7000B tv. Remote has no microphone. I use Optimum cable TV which has a remote with microphone. Can I buy a Samsung remote with a remote to use with my cable connection so I don't have to use two remotes if yes what do I buy?

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