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Problem with the remote

(Topic created on: 09-03-2024 03:39 AM)
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Irene_41
Student
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I have an issue with the Samsung remote

The remote keeps flickering in red and sometimes its struggled to switch on but works fine after but today morning it switched on and didnt work 

 

Please help me out here

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7 REPLIES 7
Irene_41
Student
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This is the type of remote

Screenshot_20240309-090251_Google.jpg

JAMES4578
Samsung Members Star ★★★
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Hi @Irene_41  A blinking red light tends to indicate low Batteries or unpairing from the  Remote.  If not the batteries try   pressing  the Return and play/Pause Buttons simultaneously for  more than 3 seconds to reset and display pairing window, also check there is no obstruction.

Some additional guidance here https://www.samsung.com/latin_en/support/tv-audio-video/how-to-troubleshoot-a-remote-control-that-is... 

James4578.jpg
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Patc2
First Poster
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What model tv do you have?

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Patc2
First Poster
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I have a CU7000B tv. Remote has no microphone. I use Optimum cable TV which has a remote with microphone. Can I buy a Samsung remote with a remote to use with my cable connection so I don't have to use two remotes if yes what do I buy?

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P298
Explorer
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Had the same problem. This is the only thing that worked: 

https://www.youtube.com/watch?v=P79LcfHcm4A 

 

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Goody1
Pioneer
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The video is missing 

obvious
First Poster
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What was that? The video is not available.