Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Now TV

(Topic created on: 11-07-2022 08:44 PM)
JanineT72
First Poster
Options
TV

Hi, I have NOW TV loaded on my samsung TV and have been watching fine for months, but as of Saturday its suddenly stopped working. To goes to load, comes up with the NOW TV logo, then switches to a black screen with a small white square in the middle. I've tried reinstalling the app, but that doesn't work. Has this happened to anyone else? It's not my subscription, as it's working perfectly on my iphone. Any help would be appreciated, as I was in the middle of watching a box set?? TIA

0 Likes

1 Solution


Accepted Solutions
Solution
Options
TV
Have you tried doing a factory restore on the TV? This might refresh the app but I personally have not seen this.

Hope it helps Zack.

View solution in context

0 Likes
2 REPLIES 2
Solution
Options
TV
Have you tried doing a factory restore on the TV? This might refresh the app but I personally have not seen this.

Hope it helps Zack.
0 Likes
JanineT72
First Poster
Options
TV

Thanks, that worked a treat! Cheers 😊

0 Likes