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No visuals in Youtube on UE55HU7500. I have sound but no visuals.

(Topic created on: 25-07-2017 08:24 PM)
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itsamishmash
First Poster
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I can open Youtube through the Smart remote. I can see the menus and my saved videos, but when I play anything all I can see is a blank screen (except for the progress bar). I can hear everything perfectly. Youtube version cb7003c7.

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ChrisM
SuperStar
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Hi @itsamishmash.

 

What's the current software version of your TV? Go to Menu > Support  > Contact Samsung.

 

 

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