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Original topic:

New TV flashing between different colours

(Topic created on: 17/01/21 21:26)
JP831
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TV

Hi,

 

I bought a Samsung TV T32e390sx  LT32E390SX/XU Brand new 2 months ago, and today it has started flashing between different colours full screen: black, grey, red, green, blue, dark grey. 

I have been on Samsung live chat which suggest selecting various options from the menu, but I cannot bring up a menu, or see it at least. 

From searching the internet it may be a colour test? Various suggestions of pressing buttons in combinations hasn’t worked. I have of course unplugged and re-plugged.  

It may have happened when I took out the batteries from the remote, although this may be coincidental. 

Any suggestions or solutions would be gratefully received!

 

Thanks

 

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