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Netflix error on Samsung UE65MU7005

(Topic created on: 04-12-2017 04:22 PM)
1016 Views
Markovic93
Student
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Problem:- Netfelix movies start Loads till 25% then gives error msg "cannot play title please try again later" we tried to resolve it by:-

- Rest The Hub

-rebooting the Hub

-rest the TV

-Selecting diff titles or even continuing watched title

-Switch off TV , press power butten for 5 Sec

-reinstall Netfelix

-loged om and out of Netflix

 

Ive been in contact with Netflix and my internet provider and the problem still Persists, TV is 9 days old , all other Samsung TVs  at home have no problem runing netfelix.

 

4 REPLIES 4
Mikeymuso
First Poster
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Having the same exact issue.

Any luck with a solution?
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Markovic93
Student
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No, i havent found any solution.

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valleyboy22
Voyager
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Funny this i have been getting this lately. Thought it was my internet connection, but if you notice that some titles of a different show etc will work. I had to wait for around 10 mins and it all started working again? I think it may be an issue with the app more that the tv.

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JAMES4578
Samsung Members Star ★★
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Pity some are having issues, if internet connection fine and resetting does not  makes difference would appear to be problem with app. Not had any trouble myself though.  Netflix recommend  5Mbps for HD and 25 for  UHD but that may be a bit on the cautious side.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.