Got a 6 month old Samsung Smart TV. All other apps work except the channel 4 and 5. The problem seems to arrise when it tries to buffer the adverts at the start. It freezes and never loads and kicks you out. Cant reinstall these apps. All updates done.
Tried resetting the power. Tried resetting the telly. Tried changing Wifi connection.
Any other suggestions please?
Hi, I have the same problem. I think My5 support has ceased for certain TVs. I couldn't find mine on the list of supported TVs even though it's about 2 years old. I got Channel 4 to work again briefly after I signed out and signed back in again, but tried again today and it is not working. Have you found a solution yourself yet?