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MY TV SAMSUNG UE50MU6125KXXC BECOMES VISIBLE AFTER RESET MODEM BUT INVISIBLE AFTER FEW TIME

(Topic created on: 28-12-2020 06:31 PM)
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Members_PXXph6n
First Poster
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Hello...

 

My gadgets :

- TV samsung 50" : UE50MU6125kxxc

- Phone : Samsung Galaxy note 20 ultra

 

Using samsung apps like Smart View, SmartThings and Dex seems like my TV dissapear (seems invisible) after few hours of reset my modem.

I mean, after resetting my modem the apps works OK and my TV is visible for using. After some hours, it is impossible to select my TV model in these apps. Seems like it turns invisible.

 

Any help?

 

Thanks in advance.

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ChrisM
SuperStar
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That seems strange, @Members_PXXph6n! Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV.

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