04-07-2023 06:54 AM in
So I have three Samsung TV’s in my home, all 2020 year of manufacturing and yes I know how to check the connections and none of them will show up the 5ghz wifi. Yet I have a 2012 Panasonic Tv which can pick it up. Surly Samsung should have made their tv’s to connect to a 5ghz connection.
my router has the connections separated for the 2.4 and 5ghz so it’s not my router and all other devices can pick up the 5ghz.
I have checked softaware updates and all TV’s are up to date. I also tried a full tv reset and again did not work.
One of my TVs product code is:
UE43TU7020KXXU
so any insight on why Samsung TVs are rubbish when it comes to a 5ghz wifi I welcome feedback as I’m now considering changing mine as it’s rubbish.
04-07-2023 09:18 AM in
04-07-2023 09:32 AM in
So why does Samsung say that all their smart TVs over 2018 models can support 5ghz? That’s a bit of mid information to sell their products not really honesty is it, no wonder there is so many people on google complaining about the same issues with their TVs. I will most definitely be upgrading to a better tv quality then. Load of rubbish if you ask me
04-07-2023 10:23 AM in
12-08-2023 07:28 PM in
We're into 2022 and I was so disappointed when I finally accepted I couldn't use the 5ghz band on my '21 Samsung T.V. They still wanted the £1000 though.
12-08-2023 07:29 PM in
Why do people reply when they have no clue?
19-09-2023 09:48 PM in
Your 5ghz wifi might be using a channel which is out of range, eg. too high. For example, channel 100 was not picked up but channel 36 was picked up by the television.
16-10-2023 09:24 PM in
Same - I have a 2023 UE43CU7100 but it only connects to the 2.4Ghz channel - only device that has an issue...
Sunday
OK. Just checked, only to discover I was on 2.4k. Ran Speedtest.net got 38MBs.
Manually added my 5g network and did a retest. Now 77.6MBs.
So it doesn't auto detect 5g, but will work if you manually set it up.
Weird