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My Samsung TV keeps freezing

(Topic created on: 11-01-2021 03:04 PM)
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Londt17
First Poster
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Hi there

 

I have recently been experiencing issues with my samsung tv, 

 

When am in Youtube or Netflex then my tv freezez

 

Am I running the latest software? because it never did this beforeIMG_20210111_170122.jpg

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2 REPLIES 2
PaulyWauly36
Pathfinder
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internet . lagging will freeze screen, do a speed test on tv browser www.ookla.com
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Reeko17
Apprentice
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Hi There, Did you ever resolve this issue? I'm having the same problem with YouTubeTV and Discovery+. I have Engineering tickets open with both of them, awaiting an answer. I've verified the apps are up to date. I've tried everything: factory resets, different cables, checked internet speed (fast), uninstall/reinstall, clear the cache, relocated the TV closer to the router - the issue persists. A tech replaced the Network Card but that did not fix it. Any progress?

 

Still 1.jpg

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