My new TU7000 has no BBC iPlayer app

[NOIPLAYER1234]

NEW 2020 TV (2020 43" TU7000 ) ARRIVED YESTERDAY GREAT PICTURE BUT NO I PLAYER APP?

WILL BE RETURNING IF NOT SORTED ASAP.

ANYONE WITH SAME PROBLEM? OR CAN OFFER A FIX?

[Vodkatart]

Same here for mine today but no iplayer at all. I have the same question.

[BigRedSun]

I have just bought the 50" version of the same TV.

I tried updating the software on the TV via the internet connection and from the support website.

I downloaded the file to a USB for install but the TV reports it is up to date, no change. 
No help, sorry, but at least you know you are not alone.

[BigRedSun]

Some small piece of hope from the blurb on Richer Sounds website....  it's in the last sentence in the  copied paragraph.

https://www.richersounds.com/samsung-ue50tu7000.html 

Smart TV powered by TIZEN
Discover ever more ways to enjoy TV. Only the No. 1 selling Smart TV brand* can give you access to the largest collection of 4K content and all your catch up TV apps including Disney+, Apple TV, NOW TV and BT Sport apps – all in one place at the touch of a button**, meaning you spend less time searching and more time watching the content you love.
And it’s never been so easy to enjoy your TV. Quickly set-up your TV using your smartphone***. Discover new ways to multi-task with Samsung Multi View****. Watch your favourite TV show whilst commenting on Social Media, all at once on the big screen - never miss another moment. And now, for the first time, you can use your favourite assistant to control your TV – and much more – thanks to integrated voice assistance and Samsung SmartThings. Please note, BBC iPlayer is Coming Soon.

[sheridanburill]

Hi,
I'm new to Samsung and need a bit of advice on what to do to get the iPlayer app on this 'Smart' TV.

All the other usual suspects are there, ITV, Netflix, Disney+ and Apple TV.
My current software version is 1082.
Any help is much appreciated.

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[AntS]

Hi guys,

I've merged these two threads as they're about the same topic.

Official statement regarding the iPlayer:

"Samsung is committed to bringing you the very best Smart TV experience.

We are working with The BBC to ensure The BBC iPlayer Application delivers the best possible user experience on your new 2020 Samsung Smart TV.

The application will be released at the very earliest opportunity, please accept our apologies for the delay."

[NOIPLAYER1234]

Still no app , but have found a workaround.

GO ONTO  BBC1  AND WAIT FOR A BANNER (ASKS TO PRESS GREEN BUTTON TO WATCH FROM START, BUT DONT PRESS IT) TO APPEAR AND THEN DISAPPEAR IN THE TOP RIGHT OF SCREEN THEN PRESS RED BUTTON ON REMOTE , THEN SCROLL UP AND ENTER IPLAYER (YOU WILL HAVE TO LOG IN TO YOUR IPLAYER ACCOUNT). 

[BigRedSun]

So, although I didn't get the iPlayer green button prompt initially, this happened today.

Playing around with the TV this morning and ended up doing a clean scan of terrestrial Channels (Just like you'd do when setting up for the first time).

Once complete, I was on BBC1 HD and to my surprise the iPlayer"press green to watch from start" prompt appeared.

Logged in and away I go.... 

Thank You. 👍

[BigRedSun]

IPlayer App now shows up in the app search on TV. 👍😃