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Model UH55KU6290 has terrible streaming

(Topic created on: 19-12-2023 03:03 PM)
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pinkstonm
First Poster
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Only TV in the house that has these problems and I have tried it wireless and wired.  If watching sports it buffers every 10 to 20 seconds to the point where it is not watchable.

is this just a junk TV?
Help....

2 REPLIES 2
blakaug
Apprentice
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Yes
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JAMES4578
Samsung Members Star ★★
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@pinkstonm  check you have the latest firmware, though it is a 2016 model.  

A few additional things to try, hold the power Button for  around 5 seconds until the Samsung logo displays and the Tv is restarted.  check the streaming  and if that does not work unplug the Tv for 5 minutes. with regards to wifi You could also change the channel on your router and possibly split the  2.4 and 5 Ghz as shown here https://support.accessagility.com/hc/should-i-use-different-ssids-for-2.4-ghz-and-5-ghz-bands-on-sam... 

 Sometimes it is necessary to  change the DNS Settings,Go to  Network-Network Settings-DNS Settings.   Change from Automatic to   to 8.8.8.8 or 8.8.4.4  (Google servers) An alternative is Open DNS 208.67.222.222 or 208.67.220.220

could also try a Factory Reset if mot attrmpted already.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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