22-01-2022 11:43 AM in
TVI have a QE55QN700ATXXU Samsung tv, I have existing Mini wall mount WMN550M. Can I use these wall mounts for this new tv product? Second question, when you select the screw for the wall brackets to insert into the sleeve it doesn’t grip the inside of the sleeve, is there a technique to do this?
Thank you.
Solved! Go to Solution.
22-01-2022 12:48 PM in
TVThank you for your quick reply. I have adjusted the brackets for my new tv, how ever the screws that go into the housing should grip the inside of the wall to hold it in place. This isn’t happening, I remember having this problem before but cannot remember how I solved it. There is a Basil around the top of the screw that rotates freely and should hold the mount housing in place.
Have you experienced this problem?
Thank you.
22-01-2022 11:53 AM - last edited 22-01-2022 12:00 PM ) in
TV22-01-2022 12:48 PM in
TVThank you for your quick reply. I have adjusted the brackets for my new tv, how ever the screws that go into the housing should grip the inside of the wall to hold it in place. This isn’t happening, I remember having this problem before but cannot remember how I solved it. There is a Basil around the top of the screw that rotates freely and should hold the mount housing in place.
Have you experienced this problem?
Thank you.