Lastest OneUI update blocks YouTube TV from streaming.

[jjweaver]

Hi all, 

Last Saturday, November 9th, we were watching a show via Youtube TV on our Samsung neo QLED 4K QN90C TV. A pop up asked to update to the lasted Samsung software. Seemed like a pretty big update and is called OneUI. After the update the YouTube TV application would eventually load the menu but will no longer stream content. This seems to be directly related to the upgraded software Samsung applied with the OneUI update. Does anyone know how to remove this update? What I would really like is a link to the previous firmware so that I can roll back this upgrade. As a workaround we are using the Roku app to stream YouTube TV instead of the "Smart" App.

I have already gone through all the troubleshooting steps and will list them below.
Relaunch the app
Reinitialize the app cache
Reset TV to default setting
Reinstall YouTube TV
Reset smart Hub

[GLaugh]

Same issue. YouTube TV, Hulu, Disney.

[jjweaver]

I eventually found a Samsung Support telephone number. Called and worked with a support representative for about 30 minutes. They were unable to resolve this issue and asked if they could call me back. That was over three weeks ago. At this point we have given up and stream through the Roku device. I'll check back again if Samsung releases another firmware update. 

[gideeup6]

I may have found a fix. Factory reset the tv, but when you are going through the settings after resetting leave the boxes unchecked on pulling from backup and/or allowing for backups. I just did this and now I can access YouTube TV when it would not allow for the past 2 times I factory reset.

[ben981]

I have the same problem and tried everything you did with no sucess. Did you get it fixed? If so , how?

[GingerFamily]

I had to have the board in the TV replaced under warranty (had mere days left on the 1 year warranty).

To anyone that knows... I noticed they pulled the OneUI update for a while but it's been back and my S90C has been asking to update. Does anyone know if the update is causing issues or does it seem stable now?  TIA!

[ben981]

I applied the OneUI update just yesterday after ignoring it for months and now have the issue with youtubetv not working. wished I had know of this problem earlier.  So yes, the update is still causing problems