16-04-2023 04:44 PM in
Samsung TV Model VE40F6670SBXXV purchased August 2017.
Cannot download the new ITVX app. Any help apprecited thank you.
I have tried various irdeas from the forum etc. and none work.
16-04-2023 05:19 PM - last edited 16-04-2023 05:20 PM
@SheilaV: Is ITVX visible in Menu > Smart Features > Open Smart Hub > Apps? If so, what happens when you attempt to download it? Do you get any notifications or error messages?
It may be the case that your TV does not support the ITVX app, as ITV no longer support the ITV Hub app on our Smart TV's manufactured between 2012-2015 (which includes the F Series, launched in 2013).
16-04-2023 05:47 PM in
@SheilaV Unfortunately ITVX will not be available on your model, Samsung Smart Tv's from 2016 onwards are compatible. You would need an external Device. See some more detail here https://support.itv.com/en_us/goodbye-itv-hub-hello-itvx
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .