How to 'un-update' from 1340?

[99Super]

I have a UN55NU6900 that just updated to software 1340.4. It's really messing with my TV. I have a newer Samsung that has this setup native and I don't like it at all, but it's not used much so I didn't care.

Now my main TV has been updated without asking and it's completely screwed up the 'Info', previous channel, and more. 

If I can't get it to revert to the previous system, I'm going to junk it and I will never, ever, ever buy a Samsung again (And I currently own 4!).

[Ginga_p]

Sorry once its done its done. Seems to be hit and miss with people and auto software update toggle.

[99Super]

Never buying another product from Samsung ever again. I hated the system on my newest UN43, but I don't use it much. Now they've installed that firmware on my older 55. I can't stand it. Going out to Costco for a Sony.

[Ginga_p]

Sorry to hear it often each software update brings changes. So if you can put with it it may well change

[99Super]

If I turn my auto update on, how do I know that the update won't be even worse? Please revert! You've removed the features I use most and added SPAM that is annoying and in the way! I now hate my Samsung.

[99Super]

I don't even want to turn it on. I guess that's a good thing. Thanks!

[JAMES4578]

@99Super  The software cannot be  reverted, sometimes if there are major issues  Moderators provide interim software.  However with that model number I assume you are resident in the U.S.  and  whilst everyone is welcome here specialised support  would only be for the UK/Ireland.  

I know from the European changelog for the particular software  that the main changes were:

• A display error during live streams has been fixed
• A bug that prevented individual HD Live channels from playing has been fixed

However may not be directly comparable.

[99Super]

I appreciate your response and I understand that I somehow ended up on the European messaging board, but it's the only place I've been able to get any response. The issues noted on the change log do not reflect what's going on with my TV. In fact I'm sure Samsung will call it a feature, not a bug.