HDMI Sound disapear (no sound from HDMI)

[Gordone]

Hi,

I have a Samsung 46" (UE46F8005), software version T-FXPDEUC-1135.0.

The TV have worked perfect for 4-5 years and sudenly a day the sound have disapear from the HDMI cable (TV decoder).

The sound is working on the internal app in the TV, netflix etc...

I have two TV decoders in my house (one in the basement also), so I tried to swap the TV decoders, with the same results,

and both TV decoders is workign in the base ment...

I suspect samsung have pushed a new software update who has failed... ?? I have tried to reset TV to factory settings without any luck...

What can I do ? try ?

Is it posible to downgrade the softare to previous version example?

Thank you for using time on me !

[RpBP]

Hi @Gordone ,

At the moment, could you try with new cable and to use another HDMI input as well?

[Gordone]

I have tried another cable and input 😞

[RpBP]

Has the TV and decoder volumen up in both?

Can you try with a headset in the headset output if you have sound?

[Gordone]

Sound level is high on both decoder and TV.

I will try to connect some heads phone to the TV and see what happens.

[Gordone]

I have now tried headohones, without any success... no sound....

how can I degread the sw version?