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Original topic:

Half

(Topic created on: 22-11-2020 12:00 AM)
Mli23
First Poster
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image.jpg

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3 REPLIES 3
DUMITRU79
Troubleshooter
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I think that your TV might be done...
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Anonymous User
Not applicable
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Hi - your TV may not work anymore due to half of the screen being blank. It's recommended you ask Samsung for advice.
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AndrewL
Moderator
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@Mli23: Sorry to hear that you've experienced this issue. Is the problem present on all channels and sources? As a basic troubleshooting step can you try powering off the TV and unplugging it at the wall for around 30 seconds, then plug it back in and power back on via your remote. If the issue persists, head to Settings > Support > Self Diagnosis > Picture Test. Do you get any 'Failed' messages in the summary at the end? If so, please reach out to our Help Desk via the link below, where an advisor will be able to assist you further, and arrange a repair. Apologies for any inconvenience this may cause you. 

 

https://www.samsung.com/uk/support/contact/

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