12-12-2022 01:05 PM in
I am hearing a chirping/beeping noise from bottom right hand side of TV. It’s quiet and intermittent but very annoying.
The Samsung technical team have been informed and they’re monitoring the situation.
But I wanted to see if others have experienced the issue and have managed to sort it.
Solved! Go to Solution.
20-12-2022 03:24 PM in
Indeed. My replacement is due next week. I am not holding my breath (others have had the issue with multiple devices)
I’ve created a subreddit so affected users can keep in touch: https://www.reddit.com/r/TheFrame/comments/zqismt/chirpingbleepingchiming_noise/?utm_source=share&ut...
23-12-2022 06:48 PM in
Same, I have a 75" 2022 model. Sound is intermittent, TV is hung on the wall, cord run through wall cavity. Mine is relatively quiet, but during a quiet scene in a movie or similar situation, it is intrusive and annoying.
03-01-2023 12:02 PM in
So glad to know it's not just me, a 43" Frame (2022). I'm onto my second one now and exactly the same problem.. Samsung really wasting peoples time shopping faulty TVs...
Similar bad experience with customer service..not interested, I'm actually amazed how bad they are, had always thought of Samsung as a decent brand.
03-01-2023 12:41 PM in
Samsung asked me to take a video which I did. The noise was audible in the video, but a support team member told me firstly that they couldn't hear it, and then that the noise was "within specification"
really disappointing - definitely suffering buyers remorse
03-01-2023 01:37 PM in
Fingers crossed for you. Would love to get to the bottom of it working out what it is and find a fix, but without Samsung trying to help me, I think I might just have to return it.
03-01-2023 01:42 PM in
I don’t know how they can determine that it’s within spec without an on-site test!
I’ve also channeled the one connect box wires into the walls. So I really do hope the new set is ok.
04-01-2023 12:12 PM in
Wall mounted the replacement yesterday.
issue still persists but a lot quieter (need to have ear next to set to hear) and less frequent.
Currently manageable. But my concern is that the issue becomes more acute over time.
as such, I will flag with Samsung to preserve any rights for a refund.