30-03-2020 07:40 PM - last edited 30-03-2020 07:45 PM
Hi all,
We have this horrible flickering on the right edge of the screen which has got worse over many months.
Video clip above.
It now looks like two triangular 'rays' of light against a darker area.
Is the screen on the way out? Or can it be fixed?
Many thanks
John
30-03-2020 08:07 PM
Hey @Johnnyivan
30-03-2020 08:33 PM
Thanks for the reply Carol.
The model no. Is
UE32ES5500
In the menu, and when bluray is on, and when I do the picture test , there is no improvement.
John
30-03-2020 08:50 PM
Okay! If the Picture Test didn't show any improvement then it may be worth having this looked at by a Samsung engineer. You can request to have one sent to you by getting in touch with your closest Samsung Support Centre, you can find your closest one here: https://www.samsung.com/uk/support/service-centre/