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Original topic:

Facebook Portal Problem

(Topic created on: 01-12-2021 07:44 PM)
RobFJ
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TV

I’ve got a Facebook portal connected to my QE55Q90 tv.

I can connect to my fb contacts if I initiate a call but if it is incoming then the tv doesn’t recognise that the portal is connected to the hdmi port even with a manual search. If I reboot the portal, the connection will reestablish itself and everything works fine - at least until the next incoming call.

The portal itself has been replaced with a new unit as has the hdmi cable but the problem is still there.

Can anyone help me get it working.

 

Thanks

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