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Discovery+ App Buffering & Low Quality

(Topic created on: 15-08-2024 09:29 AM)
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RBZ5416
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I have had a S90C since February. The inbuilt Discovery+ app worked fine for around two months, but following the software update to 1410 on 28th April, live UHD football streams fail in the same way every time I try to watch.

After around 40 minutes, the stream starts to intermittently buffer.  This gets progressively worse & picture quality drops, presumably trying to compensate This continues until the image is just a fuzzy mess that's below VHS quality. This happens every time, including last night.

I also have Now UHD & the TV app does not show any issues.

The Discovery+ app on another device also does not have any issues.

1420 & 1430 updates haven't solved the issue. So this seems to suggest that something was broken that only affects the Discovery+ app. Neither Samsung nor Discovery are the least bit interested.

.

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4 REPLIES 4
TonyB
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Same issues on my new S92C all other apps are perfect but Discovery+ is total garbage. Use a firestick lite instead. It's looks like a Discovery+ is rather than the TV.
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RBZ5416
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@TonyB 
I did report it to Discovery back in May. Chased it with them yesterday & they claim to still be working on it three months on!.

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JamessB
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I have the exact same issue with my new 77S90D. I also have a Firestick connected and Discovery+ streams fine on this, it’s definitely a Samsung/Discovery+ app problem 

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RBZ5416
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The really odd thing is that it only seems to affect football. I watched an hour of Moto GP last week followed by an hour of test cricket as a test, & neither were affected.

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