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Connect Box Issues

(Topic created on: 20-09-2020 02:48 PM)
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BRS1
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Hello 

my connect box is not recognizing the HDMI I tired everything and I contacted the support team they want me to buy a new connect box and or a new cable this is extremely frustrating  my TV is 1 year and few month old I never even used the HDMI I bought a new PS4 and My “SMART” TV is not recognizing the PS4 and or any other devices 

is this what Samsung is offering ?! 

 

Model  Code : QA65Q7FNA


This is extremely sad and extremely unprofessional for a reputable company like Samsung offer such Quality and if this is a factory issue ! As seen with so many other users all should be taking care off free of charge .... specially with such high price range TV’s 

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