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cant purchase frame tv art mode

(Topic created on: 21-11-2021 03:12 PM)
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Venky2257
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I cant purchase the samsung art mode. i was only displaying purchase option of add debit/credit card. In many websites it shows paypal etc. Even with card payment, its failing. i tried different kinds of cards from different countries, every time i try its failing. Art mode is the one of the reason to buy a frame tv. i hope someone can help me with this.

6 REPLIES 6
G Maguire
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Hi, did you ever get this sorted? I cannot purchase subscription to art on Samsung tv. 

ZeBeDe
Student
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Having the same issue,  after reaching the payment page I just get like a loading screen but nothing else. its like samsung don’t want my money ?!???

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ClaireM3
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Having the same problem, have tried numerous times with both PayPal and entering card details but cannot get past the loading screen.

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ZeBeDe
Student
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So I think i’ve found the solution (well I did for my TV in the end)

you have to set up your payment card or log in and set up your paypal on your TV before trying to purchase. 

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ClaireM3
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Brilliant thanks for that info, I’ll give it a go, they don’t make it easy do they 😁

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Ugh1
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Me, too! Does not work 🤷

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