05-05-2022 10:08 PM
Suddenly BBC I Player will not load. When I select it from the menu, the start up screen loads then a circle spins and after about 20 seconds the tv goes back to the broadcast channel it was on before. Other apps e.g ITV hub work fine
I have tried:
Full Power off
Delete and reinstall app
Update all apps
Restart Smart Hub
Factory reset
Solved! Go to Solution.
20-02-2024 04:37 PM
29-02-2024 10:30 AM
Will this work for older versions as i have 02050 on my tvmodel number t27b551ew
29-02-2024 11:59 AM
Thanks for your comment. I also tried again the following day, and iPlayer was working fine. However , as it is 2024 I don't think it was a Samsung problem, It believe it was an iPlayer problem with transmission, not with my TV software.
29-04-2024 09:22 AM
29-08-2025 02:19 PM
Just bought and begun setting up a Q7F2.
all other apps loading with usual measures. BBC iplayer app won’t load. This alone makes the machine redundant and likely to be returned with a refund to me.
why can’t Samsung makes this most popular app load without inconvenience?