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Original topic:

Can’t find /Download apps

(Topic created on: 15-10-2020 08:34 AM)
Craig6566
First Poster
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TV

Help please , new smart tv, set up Samsung account , all good till searching for apps , followed all the tutorials, just wont find anything not pre installed! Please help as it’s driving me mad ! Thanks in advance

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1 REPLY 1
JAMES4578
Superuser I
Superuser I
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TV

Hi @Craig6566 Do you have the latest firmweare on your TV, if not download to USB via Samsung support.   If you go to Apps should find categories like What's New, Most Popular, Video, Lifestyle, and Entertainment. Customers should see suggestions here.   See here for more detail https://www.lifewire.com/how-to-use-samsung-apps   I take it searches are not producing results.

 

It may be that you need to reset the Smart Hub and if that does not make a difference try a Factory Reset?

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.
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