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Burning Toxic Smell and when TV is On and knocking and cracking noise when TV is turned off

(Topic created on: 02-08-2020 01:53 AM)
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Perryc
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For the past few days,  my Samsung 55 in curved TV is generating A TOXIC burning smell  when it is turned on. And,  when the TV is turned off, I hear an ongoing knocking cracking irritating noise coming from the TV.

 

Model:  UN55JU6700

I have noticed that this is a common issue with many Samsung TVs. I currently I own three Samsung TVs 949 in, 55in and 65 in). I am disappointed that this is happening. Many customers  (from my Google searches) with Samsung TVs complain of the same issue. Some say that  it may be a fire hazard.

 

Please advise if Samsung will repair this ongoing issue under warranty.

 

 

Thanks,

Perry

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AndrewL
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@Perryc: I'm sorry to hear that you're experiencing this issue. I have sent you a message regarding this, therefore please reply at your earliest convenience and I will get this escalated for you.

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