02-08-2020
01:53 AM
- last edited
02-08-2020
09:35 AM
by
AndrewL
) in
For the past few days, my Samsung 55 in curved TV is generating A TOXIC burning smell when it is turned on. And, when the TV is turned off, I hear an ongoing knocking cracking irritating noise coming from the TV.
Model: UN55JU6700
I have noticed that this is a common issue with many Samsung TVs. I currently I own three Samsung TVs 949 in, 55in and 65 in). I am disappointed that this is happening. Many customers (from my Google searches) with Samsung TVs complain of the same issue. Some say that it may be a fire hazard.
Please advise if Samsung will repair this ongoing issue under warranty.
Thanks,
Perry
02-08-2020 09:39 AM in
@Perryc: I'm sorry to hear that you're experiencing this issue. I have sent you a message regarding this, therefore please reply at your earliest convenience and I will get this escalated for you.