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Border around the edge of the screen on QLED

(Topic created on: 28-11-2020 02:58 AM)
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Badjester1
Journeyman
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Hi,

 

I have a QLED TV which I bought back in April this year. Around the edge of the screen it has a very faint border all the way around about a centimetre deep. It has had this from new and it's not particularly a problem but it is slightly noticeable especially when the screen is lighter as opposed to darker. I Googled about it and there's not much came back from the search results, apart from one guy on some forum asking about the same thing. Someone had a guess that it's because it's edge lit and that it's perfectly normal. So I'm fairly confident that it is normal but I just wanted to ask if others have this faint border on their QLED TV?

8 REPLIES 8
juffalotus
First Poster
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I have just developed this same issue on my Q8FN. It's driving me crazy. I've been scouring the internet trying to find anything on it or how to fix it and I can't find anything.

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Badjester1
Journeyman
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If it's exactly the same thing as I described don't worry. Although mine didn't develop, it did this out the box. I spoke to Samsung and they confirmed it's normal for an edge lit TV. Also my Dad purchased a new Samsung Crystal UHD TV yesterday and that too has the border.
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Buzzr
First Poster
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I have noticed a similar issue the first time I turned it on. My TV is 55" QN90A, got it yesterday.

I find this pretty annoying, makes me feel like something's wrong. It is also noticeable during watching actual content, though less eye striking. 

I made a couple of pictures: 

 

1632855957537.jpg

 

1632855957591.jpg

 

1632855957639.jpg

 

1632855957492.jpg

 

Can someone please share pictures? 

Does it look OK or there's an issue indeed?

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Badjester1
Journeyman
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I've not had chance to take any photos as I'm not at home but it looks fine. It's because it's edge lit so they apparently do have a border and it's normal.

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jqsecofr
First Poster
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Hello guys, i purchased a 65" a couple of years ago and see the same issue.. not simple to see in a picture but.. the space a little dark is in all the perimeter... With your comments I understand that is normal.

Thank You!!!

 

20230603_153843.jpg

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Diogo008
Apprentice
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Seria bordas roxas ou escuras ? 

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TesaroP
First Poster
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Hi,

I have the same problem. So is this normal?

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Badjester1
Journeyman
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According to Samsung yes it's normal.

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