18-02-2022 03:48 PM
Since a couple of weeks ago, the subtitle on the Apple TV+ App is keep disappeared within a couple of minutes after starting shows.
Whenever it's disappeared, I have to do "down arrow -> subtitles -> select another language -> select back the language" then the subtitle's shown up again. But within a couple of minutes, it's disappeared again.
It works fine on other apps such as Netflix, Disney+, HBO Max, Amazon Prime... and the Apple TV+ app on my Mac, iPad, and iPhone are fine, too. Only Samsung TV's Apple TV+ app has this subtitle suddenly disappearing issue. I believe it's happening on every Samsung TV now since the last update of the app.
My TV is Samsung the FRAME 65" 2021 model. QN65LS03TAF
05-03-2022 07:24 PM
The same is happening to me. Since about 2 Weeks, approx, since the las time the App was updated.
Any help from Samsung?