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Airplay stopped working, setting shows black screen

(Topic created on: 4 weeks ago)
1519 Views
Yousef8991
Journeyman
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Dear Community,

my Samsung Qled 65 has airplay that I’ve been using for the past year, suddenly it wasn’t connecting, so I factory reset the TV,

 

now each time I open the Apple airplay settings I get a black screen, 

when I try to do screen mirroring I get the enter airplay code on tv screen, but nothing is showing on my tv screen. Please help

26 REPLIES 26
Yousef8991
Journeyman
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The setting is not showing black screen anymore, but my tv is not showing on my screen mirroring on the phone any more? Are you experiencing the same? 

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CrispyOne
Journeyman
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AirPlay appears to function again, Samsung tv now provides a code when prompted. However AirPlay settings are greyed out and cannot be accessed from settings. Super weird…

CrispyOne
Journeyman
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My AirPlay works now, tv provides the code when prompted. However AirPlay settings are not available, which is strange now that AirPlay is functioning. Weird software bug, seems like they’re working on it.

SmartThangs
Student
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I started getting the code again, but now im getting ”unable to connect to” message

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Yousef8991
Journeyman
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I did reset of smart hub , and it’s working now 

CrispyOne
Journeyman
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Good news, can you access the AirPlay settings? 

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Itslyfe
First Poster
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So finally after countless hours troubleshooting all to no prevail. (I had exact same issue btw) connect your tv to your apple device hotspot, then go to airplay settings on tv. After initial pin or whatever option you select id don’t you can switch back to your home network. 

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