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A permanent transparent vertical band on tv screen. UE40K5100AK

(Topic created on: 18-12-2022 04:17 PM)
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Spakkaman
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Great picture apart from this fairly new and obvious problem.  The banding is on screen always same place  irrespective of whether satellite or casting/streaming.  Tried resetting and checking connections  etc and no change.  The TV is more than two years old.  Is there a solution?
60B11935-F1EB-4AF9-890D-2BE2A5A519CD.jpeg

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AndrewL
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@Spakkaman : If you disconnect any external device from the TV, is the issue still present on all sources? If so, Try pressing and holding the Power button on the remote until the TV restarts to see if this resolves the issue. If it persists, please head to Home > Settings > Support > Self Diagnosis > Picture Test, and check the sample beach image to see if the band is visible here. 

If the problem persists, please head to samsung.com > Scroll to the bottom of the page > Contact us, and reach out to our Help desk via your preferred contact method, and an advisor will be able to assist you further.