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55 Inch Curved 4K TV dangerously hot and white patch growing from corner

(Topic created on: 02-02-2024 01:38 AM)
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AJTay
Apprentice
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I've owned this tv for 3 years and tonight it started glowing in one corner when touched it was dangerously hot and then the glowing seemed disappear as it cooled to my hand.

Extremely disappointed with this as it was £800 (Bought through Amazon) at time lf purchase. Are there any DIY fixes pr any help known for this kind of problem, it seems from reading that this is a common occurrence and a fire hazard.

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AaronAJ
Moderator
Moderator
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@AJTay We take these issues very seriously at Samsung. Please stop using your TV and please drop us a message at @Sam_UK and I'll be happy to raise this with our Product Liaison Team.


AJTay
Apprentice
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It's an UE55RU7300KXXU and what can be done at this point?
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AJTay
Apprentice
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It starts like this then gets alot worse20240202_113400_1000008042_1706873644.jpg
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AaronAJ
Moderator
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We can continue this via private message via Sam_UK


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