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Unlocking a tablet

(Topic created on: 16-10-2021 08:00 PM)
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Members_E6hQMsG
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Hi guys

 

After a bereavement in my family I have been given a samsung tablet, but its locked and I have no details to be able to unlock it, is there anything I can do, or is it now for the bin ? 

 

Cheers 

Ben 

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AndrewL
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@Members_E6hQMsG: I'm sorry to hear of your loss. If you know the details of the Samsung account that is registered to the tablet, then you may wish to try Find My Mobile to see if you're able to remotely unlock the device from here.

https://findmymobile.samsung.com

Alternatively, if you have proof of purchase then you can visit a Samsung Experience Store or Support Centre near you, and an engineer can unlock the device for you. To find your nearest one please follow the link below, select 'Mobile Device > Phones, tablets and wearables' and enter your post code.

https://www.samsung.com/uk/support/service-centre/

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