Unable to unlock Tab A

[Baizo]

trying to open and keep getting message to wait 30 seconds any ideas please can not get past this.

[flower26]

Hi, I cannot for the life of me use my Samsung Tablet , I can't get anything on it at all, it won't even let me swipe anything, it's showing some e-mails that I have, but it just won't let me swipe anything to unlock it, any suggestions please?

[flower26]

It won't even let me do my pattern to unlock it either, what can I do ? 🤔🤷‍♀️

[Amberjack]

Thanks baize you taker! Fix your locked screen and dont tell anyone how you did it!

[Amberjack]

How did you open the tab A. Is anyone gonna tell me?

[Baizo]

The answer is in the earlier messages but I copied and here its is;

BrendanD1132

Student

‎22-09-2020 03:07 PM

It is a well known bug in this device. I am a Customer Service Employee in The Netherlands. Please try out the soft reset/force reboot with the button combination Volume Down and Power simultaniously. This should trigger the tablet to reboot itself and grant you access to the device. Hopefully a software update will fix this problem as i get alot of calls for this.

Hope this helps

Baizo..

[Baizo]

It is a well known bug in this device. I am a Customer Service Employee in The Netherlands. Please try out the soft reset/force reboot with the button combination Volume Down and Power simultaniously. This should trigger the tablet to reboot itself and grant you access to the device. Hopefully a software update will fix this problem as i get alot of calls for this.

Hope this helps

Baizo..

[AntS]

Cheers Baizo!

I've marked BrendanD1132's post as an additional 'solution' post.

@Amberjack , Let us know if it works for you, and if not, how far you get and at which part it's going wrong.

[Baizo]

Appreciate that AntS

[Amberjack]

im sorry for my behavior; my car also broke down......it is very frustrating regarding tab A samsung. I never used it for 6 years. I never created lock pattern. However upon startiung it up it has some random default lock pattern. an endless loop, wait 29 seconds.

you would of gthought samsung would have software within the tablet that eventually queries, "You seem to be having trouble signing in"......but no, nothing..... and down volume button, power button simultaneously does nothing.

     ironically battery is amazingly strong so hav ing battery run out will take days, weeks

[Amberjack]

i forgot to add volume down power button actually does something.....it takes a picture

[Baizo]

Mate I am sorry for you but unable to assist you further. Good Luck. Try The Techo's at Samsung.