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Trade in question

(Topic created on: 2 weeks ago)
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Members_orYsOi1
Student
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I just arranged a trade in for my old tablet to s9. I have confirmation of delivery but nothing about collection or sending my s6. Can anyone help for what happens next please?

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2 REPLIES 2
Robin999
Samsung Members Star ★
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You should receive an email from the trade in team a couple of days after delivery of your new device. Your returns packaging and label should be within the packaging of the new device. I presume the trade in details are on your order and everything went through okay at checkout with all your appropriate discounts etc.
Members_orYsOi1
Student
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Thank you. Hopefully you are right 🙂