Tab s7 plus screen freezing

[ambermk1993]

I opened a contract for tab s7 plus on 2nd November from Vodafone uk. I received it on 3rd November and set it. In the last week I have found that I'm having issues with my screen freezing. Its getting to the point where I have to lock and unlock it just to be able to interact with the screen.  Please can someone help me. I've already done a factory reset. 

Many thanks 

Amber fr5

[DUMITRU79]

Then , go back to Settings and "developer mode " would be the last option in the menu , like so :

[DUMITRU79]

In that Developer mode, look for the 2 options i have told you earlier

[DUMITRU79]

Have you managed to do it ?

[ahoyben]

I have the same problem, did you ever work out the problem. Thank Ben.

[Members_6316Mdo]

hey, I tried this and I also tried starting it in safe mode, neither worked. Is my tab s7 just broken? is there anything I can do at all?

thanks,

jess