18-05-2020 05:02 PM
Setting up my new galaxy S6 Tab I made an error and so did a FACTORY RESET, big mistake!
Now trying to set it up but it keeps asking for email address previously co-ordinated on tablet. Problem is prior to factory reset I had not got as far as inputting Google Info. Despite this I have tried inputting all of the email addresses and passwords I have all to no avail. With the coronavirus shutdown there is not even a computer guy I can take it to.
I feel that I now have £600 load of junk. Is there a genius in the community who can tell me how to solve my self inflicted problem, PLEASE.
Thanks, Cushwash
20-05-2020 01:29 PM
Hi @Cushwash
Let's see if we can get this sorted for you. At what stage are you being asked to enter your email address? Could you send a photo of this?